Greenville Utilities “Operation Spring Clean,” our annual preventive maintenance program to ensure that GUC customers continue to receive high-quality water, is underway. “Operation Spring Clean” will run April 13 through June 6. During the 8-week program, roughly half of the 722 miles of water distribution lines on GUC’s system will be cleaned. The program involves opening fire hydrants and allowing them to flow freely for a short time.
“To minimize inconvenience to customers, cleaning will be conducted Sunday through Friday from 10 p.m. to 6 a.m.,” said David Springer, GUC's Director of Water Resources.
“Water service will not be interrupted because of Operation Spring Clean; however, we advise customers to avoid using water (if possible) when their lines are being cleaned. Although there is no health risk, the cleaning process involves flushing the pipes with high velocities of water. As a result, water may be discolored for a short period of time. GUC advises customers to avoid washing clothes until the water is clear.”
If customers experience any air or discolored water in their water lines as a result of Operation Spring Clean, GUC recommends turning on the cold-water faucet in the bathtub and running the water for five to 10 minutes until it runs clear.
The cleaning will be done in different areas, or zones, each week. GUC will use its automated phone system to call residential customers the Friday before the flushing begins in their area with a reminder call the day the flushing begins. The schedule will also be posted on GUC’s website, guc.com, including an interactive map that identifies areas scheduled to be cleaned. We will also share the information on our social media pages. GUC will attempt to contact all businesses known to be open during 10 p.m. - 6 a.m. to advise them when cleaning will be done in their vicinity.
Customers may call GUC at 252-551-1551 for specific information about the Operation Spring Clean program or schedule.