How to Recognize a Natural Gas Leak & What to Do if You Suspect One
Detecting a Natural Gas Leak
Natural gas is one of the safest, most reliable and environmentally friendly fuels in use today, but leaks can occur. There are three key ways to recognize a natural gas leak.
LOOK. Blowing dirt, bubbling creeks or ponds, dry spots in moist areas or dead plants surrounded by green, live plants also may indicate a natural gas leak.
LISTEN. An unusual hissing sound near gas lines or appliances may indicate a natural gas leak.
SMELL. In its raw state, natural gas is colorless and odorless. Natural gas utility companies add a substance called mercaptan to create the familiar, rotten-egg-like odor you associate with natural gas. You should take action even if you detect only the faint odor of natural gas in the air.
Suspect a Leak? Take Action!
Here are some key words to help you remember what to do if a natural gas leak is suspected.
1. LEAVE. Leave the area immediately. Do not try to find or stop the leak.
2. DON’T TOUCH. Do not smoke, light a match or lighter, use a cell phone, flashlight, turn on or off any lights or appliances or operate any kind of vehicle or equipment that could create a spark.
3. DIAL. Immediately notify us. Call GUC’s toll-free, 24-hour Emergency Hotline at 1-855-767-2482.
Learn More
For more information on natural gas safety, please contact GUC at 252-551-1587.