Due to expected hazardous weather conditions, Greenville Utilities’ offices will delay opening until noon on Wednesday, January 22nd.
Crews are on duty, ready to respond to emergencies around the clock. If customers need to report a utility-related emergency, they may do so by calling our toll-free Hotline at 1-855-767-2482 or via the website at guc.com. Current outage information can be found on our website at https://outagemap.gucapps.com/
GUC asks customers to please use the hotline or the website (instead of social media) to report outages as those are tied directly into GUC’s monitoring system and will get crews to customers more quickly. Social media is not monitored 24/7, so it may be hours before messages are seen. We will post storm updates as needed on our website (www.guc.com), Twitter, and Facebook.
GUC also has a text notification system to let customers know around the clock about power outages which may affect them. Customers must have a cell phone number registered on their GUC account in order to receive the texts.